We are in the process of trying to define what metric we should look at to rate the performance of our recruiting process. I have pull tons of research that gives information from one end of the spectrum to the next. I would like to know:
What types of metrics are you tracking? What metrics do you find most effective for your teams?
I'm currently exploring: quality of hire; cost per hire, offer to accept, interview to offer
Any thoughts you could share would be greatly appreciated.
I often have my doubts concerning the scientific validity of the tests used in corporate recruitment - best case scenario they give "an indication". On the other hand, that's even so true for any kind of test.The proof of the pudding is still in the eating, and nobody can foretell the future - scientist neither layman. Anyway, a test without a thorough interview has little meaning to me.
Or do you simply mean metrics in the sence of ratio certain effort / return in number of candidates? In the latter case my comment is somewhat irrelevant, and you may feel free to delete it:-)
http://www.billradin.com/recruiters_digest_2005-01.htm
this is a good link to consider for what might be a good start in molding your own criteria.
Ratios are good for gaining a predictability of success and to monitor newbies who need some benchmarks to shoot for and to be ranked against.
Typically it is a 5:1 ratio for send out to hire. The closer you can get the ratio the faster you can make the dough. So looking at the market you are in and the ratios you have can also steer you towards some niches and away from others.
Typically, 3-4 hours good solid phone time is good for getting the deals done. averaging about 20 solid connections a day and around 50-75 calls a day is good. The bottom line however is the job order and the resume results from these calls followed by the candidate to client match.
Hope that was helpful.
Also, if you want to join Danny Cahill's group he has a track the numbers section.